Weisbord’s 6 box model is a framework developed to diagnose organisational issues that are not obvious to senior management. The model outlines six possible areas of investigation to look into when looking to find areas where the organisation is not functioning as efficiently as it...
Many factors affect the problem solving process and hence it can become complicated and drawn out when they are unaccounted for. Acknowledging the factors that affect the process and taking them into account when forming a solution gives teams the best chance of solving the...
The drill down technique is an excellent problem solving method for getting to the root of the problem. Often, the problem causing the company grief is clear, but tackling this problem effectively can only occur if the factors causing this problem are determined. The drill...
The 6 Thinking Hats methodology for solving problems, developed by Edward De Bono, is often used by teams to tackle complex organisational problems. The idea behind it is that different responsibilities are given to different individuals in order to bring different perspectives for how to...
Appreciative Inquiry (AI) is a problem solving technique that emphasises what has worked well in the past, rather than what has gone wrong, when addressing an existing problem. Focusing on what has previously worked well allows individuals to develop solutions to the problem, through improvements...
A variety of problems regularly arise in everyday working environments, and hence a variety of solutions are required to solve them. These solutions require a great deal of thought, time, investigation and resources, meaning getting problem solving right can have very important consequences for your...
Being on the same page in terms of expectations as the rest of your team mates is crucial. Setting the standards and expectations from the onset is the way to do it. Don’t wait around and introduce expected principles half way through a project as...
Rewarding a team goes a long way. What you get back in return far outweighs what you give. Rewards can either be financial or non-financial – depending on if you are in position where you possess enough power to control pay. You have to find a...
The outcomes of this process pay off in quality, productivity and enhanced customer satisfaction. A set of multi-dimensional measures must be used in order to evaluate team performance effectively to have a more encompassing picture. Certain, experienced managers won’t need to carry out any formal process...
As a leader you want to make sure that your team reaches peak performance. Before focusing on any outcome, you need to make sure that the given set of people are working together as a ‘TEAM’ and not as individuals. To ensure this happens, frequent meetings...