Delegation is one of the most important management skills. Good delegation saves you time, develops employees, grooms a successor, and motivates. Poor delegation will cause you frustration, de-motivates and confuses the other person, and fails to achieve the task or purpose itself. It is a...
1. Define the task Confirm in your own mind that the task is suitable to be delegated. 2. Select the individual or team What are your reasons for delegating to this person or team? What are they going to get out of it? What are you going to...
A team contract outlines the standards that are expected to be met by all team members. It is agreed to at a team meeting and signed by all members. The idea behind it is to encourage a collaborative and supportive environment amongst the team, as...
The people of a business is the most important and most valuable resource they have. In order to retain employees and get the most out of them, they have to be motivated and engaged in what they do on a day to day basis. So what...
The Harvard business review (2014) states that you can’t be a great manager if you aren’t a good coach. In other words, you can only be a good manager if you are a good coach. There are several benefits of coaching a team; Strengthens bond between...
Multi-Skilling is a talent that can prove to be very beneficial and effective in the workplace. This skill is valuable for both employee and employer, especially in today’s fast-paced nature of modern organisations. The philosophy in the workplace nowadays is no longer about concentrating only on...
As a leader managing the talent within your team is a very important job. Getting the most out of your resources, i.e. your people, is a skill that will ensure you continued success. For this reason, how you recruit talent, identify high performers within your...
Here are some useful tips to try when giving feedback: 1. Be clear about what you want to say before you say it You might have already sensed what feedback you want to convey. However, you should be clear to yourself about what you want to convey...
Some of us are really good at giving positive feedback. Others are really good at giving negative feedback. Not many seem skilled in providing both, what we call balanced feedback. Too little positive feedback When most or all feedback is negative, people know what you don’t like,...
The Job Demands-Resources Model (JD-R) is a model that explores employee well-being. It is used by managers to predict employee engagement and employee burnout. The model categorises working conditions into two groups 1) Job demands 2) Job resources/positives. This model essentially states that when job demands...