Appreciative Inquiry (AI) is a problem solving technique that emphasises what has worked well in the past, rather than what has gone wrong, when addressing an existing problem. Focusing on what has previously worked well allows individuals to develop solutions to the problem, through improvements...
A variety of problems regularly arise in everyday working environments, and hence a variety of solutions are required to solve them. These solutions require a great deal of thought, time, investigation and resources, meaning getting problem solving right can have very important consequences for your...
Being on the same page in terms of expectations as the rest of your team mates is crucial. Setting the standards and expectations from the onset is the way to do it. Don’t wait around and introduce expected principles half way through a project as...
Rewarding a team goes a long way. What you get back in return far outweighs what you give. Rewards can either be financial or non-financial – depending on if you are in position where you possess enough power to control pay. You have to find a...
The outcomes of this process pay off in quality, productivity and enhanced customer satisfaction. A set of multi-dimensional measures must be used in order to evaluate team performance effectively to have a more encompassing picture. Certain, experienced managers won’t need to carry out any formal process...
As a leader you want to make sure that your team reaches peak performance. Before focusing on any outcome, you need to make sure that the given set of people are working together as a ‘TEAM’ and not as individuals. To ensure this happens, frequent meetings...
All managers want to maximise the performance of their teams, but many contradictory methods of achieving this exist. Ultimately, the challenge is to focus, motivate and challenge your employees in order for them to perform at the highest level and hence the organisation succeeds in...
Recruitment is a core function for Human Resource Management. Without effective recruitment, a business will struggle to succeed in the long run, no matter how good their values, business plan and strategy is. Effective recruitment is done in a cost effective manner – getting it right...
Employees struggling to manage their workload is often cited as the key reason for poor performance and this is no different for a team as a whole. A team has objectives and responsibilities just like any individual, only, perhaps more worryingly, there is not always...
Micro-Management is an easy trap to fall into as a team manager. Effective management takes time and effort to master. Micro-Management refers to a leader that does more than they are expected to. A manager’s role involves overseeing collaboration of their team and helping team members...