The most common time to commission management training for a newly promoted manager is several months after the promotion, once the gaps have become visible. By then, the manager has already formed habits, some useful, some not, and the team has already calibrated its expectations of them. Changing both...

The management training market in the UK is large, well-populated, and, on the surface, remarkably uniform. Every provider claims to deliver behaviour change. Every brochure promises better managers. Every website features case studies, testimonials, and accreditation logos. The language has converged to the point where...